Curriculum
3 Sections
6 Lessons
1 Day
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Support Pipeline 101
2
1.1
What is a ticket in Hubspot?
1.2
Link between Inbox and Tickets.
Working a ticket
3
2.1
Ticket Status
2.2
Real examples.
2.3
Notifications and SLAs
Workshop
1
3.1
Create a ticket.
SH-01: Intro to ServiceHub Ticketing Pipeline Training
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